Well, here in my company I want Sugar to send an e-mail with 2 or 3 products every day to all my customers. How can I do do that? Is Sugar able to do that?
Thank you...
Well, here in my company I want Sugar to send an e-mail with 2 or 3 products every day to all my customers. How can I do do that? Is Sugar able to do that?
Thank you...
Hi,
ofcourse can Sugar do that. Thats why you have it. Have a look in the Campaign module and try to get it work with the user manual. It is too complex to explain here.
Good luck
--
Best regards
Matthias Brück
IT Manager, CRM Specialist IT Dep.
Roxtec Int. AB
+49 1724392462
matthias.brueck@de.roxtec.com
http://www.roxtec.com
WE SEAL YOUR WORLD
Where can I find the manual?
Yes sugar uses a module called Campaigns to send email to contacts/leads/targets in your Instance of Sugar. All you have to do is
1. Create a target list
2. design your email template
3. set up your campaign
4. send it out.
IN addition Sugar tracks ROI on the campaign and allows you to view the status of a campaign to see who clicked on the email, who didn't, if the address was bad, etc.
Online documentation is available @
http://www.sugarcrm.com/crm/support/documentation
I am a sugarcrm certified trainer, and would be happy to help you out with training on how to do this.
Ben Gillis
Training Manager & Sr. Consultant
Plus Consulting, LLC
office: 412.206.0160 ext. 194 | cell: 412-848-0700 | fax: 412-206-0163
1370 Washington Pike, Suite 203, Bridgeville, PA 15017
for online training classes please visit
http://www.plusconsulting.com/training.htm
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