How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

[rohit1]

Dear all,

How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?, please suggest the steps to do that, i will be very much grateful.

Regards
Rohit Singh

[kuske]

You can use your iPhone App with any SugarCRM PRO (or higher)version 6.1 (or higher) installation. The only thing you need to connect is the world wide useable web address of your SugarCRM server.

[rohit1]

Dear Kuske,

My Sugarcrm is deployed on 1and1 server and its on world wide web address, my sugarcrm version is 6.2.1 deployed on the server, from the App Store i have installed sugar mobile application in my Iphone, when i give the login credentials of sugarcrm in my Iphone, it shows me nothing, that is a blank screen comes, please suggest for the below error.

[kuske]

Which edition do you have? PRO, CORP, ENT or ULT?
License Key is valid?
What does you Suagrcrm.log say, if you set log-level to debug?

[rohit1]

Dear Kuske,

I am using sugar crm community edition, License Key: GPL


Sugar Crm logs are as below:


Mon Aug 8 15:23:51 2011 [7110][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout
Mon Aug 8 15:23:52 2011 [7195][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout
Mon Aug 8 15:57:22 2011 [7033][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout

Please guide how to connect sugar crm url address from Iphone, will be grateful to you

Regards
Rohit Singh

[kuske]

The iPhon App does not work with the community edition - no way !