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Thread: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

  1. #1
    rohit1 is offline Junior Member
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    Default How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    Dear all,

    How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?, please suggest the steps to do that, i will be very much grateful.

    Regards
    Rohit Singh

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    You can use your iPhone App with any SugarCRM PRO (or higher)version 6.1 (or higher) installation. The only thing you need to connect is the world wide useable web address of your SugarCRM server.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    rohit1 is offline Junior Member
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    Default Re: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    Dear Kuske,

    My Sugarcrm is deployed on 1and1 server and its on world wide web address, my sugarcrm version is 6.2.1 deployed on the server, from the App Store i have installed sugar mobile application in my Iphone, when i give the login credentials of sugarcrm in my Iphone, it shows me nothing, that is a blank screen comes, please suggest for the below error.

  4. #4
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    Which edition do you have? PRO, CORP, ENT or ULT?
    License Key is valid?
    What does you Suagrcrm.log say, if you set log-level to debug?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  5. #5
    rohit1 is offline Junior Member
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    Default Re: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    Dear Kuske,

    I am using sugar crm community edition, License Key: GPL


    Sugar Crm logs are as below:


    Mon Aug 8 15:23:51 2011 [7110][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout
    Mon Aug 8 15:23:52 2011 [7195][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout
    Mon Aug 8 15:57:22 2011 [7033][-none-][FATAL] Begin: SugarWebServiceImpl->get_module_layout

    Please guide how to connect sugar crm url address from Iphone, will be grateful to you

    Regards
    Rohit Singh

  6. #6
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: How can we use Iphone Apps to connect to our sugarcrm at 1and1 server?

    The iPhon App does not work with the community edition - no way !
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


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