How to change List View default columns for all users?

[vogelizer]

Can a user with administrator privileges edit the default columns for all
users? The Administrator's Guide does not specify this.

As an administrator, I've moved some columns from the List View Editor's
"Available" list to the Default list, but the new columns only appear in
my corresponding List views.

Example Steps to Produce:
- sign in as administrator
- go to List View Editor for the Cases module
- drag a field from the Available list to the Default list
- save and publish

Results:
- the new field from the Available list appears in my Case List, and for
any user I create
- no other pre-existing user can see this new field in their Case List
(although this new field appears in their List View Editor's Default list)

Is this the way the List View Editor is supposed to work?

Thanks in advance,

Pat
Version 4.5.0f (Build 1202)
Windows Server 2003
IIS 6.0

[vogelizer]

So I figured this out...

Having each user click their search form's "Clear" button refreshes the new columns for the List View.

For example, the "Clear" button causes the URL to update to

http://ourdomain.com:4848/sugarcrm/i...b=basic_search

from

http://ourdomain.com:4848/sugarcrm/i...s&action=index


As far as my research goes, this solution wasn't documented anywhere. Please correct me if I'm wrong! Was this one of SugarCRM's intended functions for this Clear button? (Doesn't seem logical to me.)

Thanks.
Pat

[onsitescreening]

Thanks for the post, Pat! I was having this same problem and the clear button cured it. - Stuart

[serbanghita]

Hello,

Is there a way to actually enforce this for all users? I added a new field in Opportunities in the view, and it doesn't show up to users until they hit 'Clear'

Thanks

[salesagility]

You could try admin>repair>quick repair and rebuild