How to change opt out link for e-mail blasts

[sbantz]

SugarCRM CE 5.0.0.b

If I include an opt out link in an e-mail blast to contacts, the opt out link has a link to 127.0.0.1, which obviously won't work for the people receiving the e-mail from Sugar. How can I change this link to reflect either our public IP address or the public URL? We have incoming traffic translated in the firewall to get to out Sugar server from the Internet.

Thanks.

[gdoss]

You wrote this a couple weeks ago, so hopefully you have figured this out by now. If not, hope this helps. You shouldn't be using 127.0.0.1 or localhost for your URL. Use the server host name plus your domain name plus the directory of the sugar install on your web server. For instance, if your server is named sbantz and your domain is somesite.com and your sugar install is in sugarcrm, you would point your browser to:
http://sbantz.somesite.com/sugarcrm.

The steps to configure this depends on what web server you are using.

You have to point your domain's DNS for sbantz to your public IP address. This change can take up to 48 hours, but is usually a lot faster, as DNS servers around the world will update with the new public IP for that subdomain. This setting is changed with your web hosting company.

You should also change the site_url setting in Sugar's config.php file to match the url you point your browser to.

Then when customers click the opt-out link, it will go to your Sugar install.

Good luck.