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Thread: How to create an Opt-Out Link

  1. #1
    citapinc is offline Sugar Community Member
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    Default How to create an Opt-Out Link

    SugarCRM CE 6.2.3

    I've searched hi and low within SugarCRM and I can't find anywhere that talks about adding an op-out message to the bottom on each email. Where do I set this up or do I have to manually put it into the email template?

    If I have to manually put it in, what's the structure of the URL?

    Thanks!

  2. #2
    asavaliya is offline Sugar Community Member
    Join Date
    Nov 2010
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    50

    Default Re: How to create an Opt-Out Link

    hi
    plz go through this url : » campaigns | SugarCRM Knowledge Base

  3. #3
    citapinc is offline Sugar Community Member
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    Default Re: How to create an Opt-Out Link

    I've already gone through that URL tutorial but it doesn't say now to add the Opt-out message to the bottom of an email template.

    Here's what's going on: We have several lead sources pushing leads into our SugarCRM system. When the lead gets pushed into SugarCRM, Process Manager execute a SEND EMAIL and sends out a welcome email to the lead. Once in a while the user emails back saying they want to be removed or unsubscribed which has to be done manually.

    What I would like to do is add an Unsubscribe option at the bottom of the email so if a user wants to unsubscribe they can click on the link and it updates our database directly.

    Therefore what code can I add to the bottom of the email templates that would execute SugarCRM's Opt-Out code so the lead record gets update?

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