How to delete archived email in History subpanel?

[Jan Peter]

The title says it all. How can I delete emails (archived via the Outlook plugin) when they are listed in the History subpanel of an Account or Contact?

Perhaps I am overlooking something, but this seems to me to be a very basic feature that shouldn't be too hard to find.

We are on SugarProfessional 5.5.1

Thanks!
JP

[shailendra001]

The title says it all. How can I delete emails (archived via the Outlook plugin) when they are listed in the History subpanel of an Account or Contact?

Perhaps I am overlooking something, but this seems to me to be a very basic feature that shouldn't be too hard to find.

We are on SugarProfessional 5.5.1

Thanks!
JP

On left corner there must be a edit (pencil ) and remove button , click on remove button to delete .
Hope you are getting that remove button in history sub panel

[Jan Peter]

Thanks for your reply, but the remove button only removes the relationship between the email and the primary contact it was linked to. So it empties the "Contact" column for this record, but the record itself stays present. The dialogue box that appears when you click remove says"Are you sure you want to Remove this Relationship". By the way, emails where the Contacts column is already empty do not even have a remove button...

Any further ideas?