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Thread: How do I assign 2 users to a lead simultaniously?

  1. #1
    jasonolas is offline Sugar Community Member
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    Default How do I assign 2 users to a lead simultaniously?

    I have to assign 2 users to a lead and Im wondering how I can do this? Is there a module or will I have to do some custom coding?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: How do I assign 2 users to a lead simultaniously?

    Take a look at the TeamsOS module, but be forewarned that last I remember, the 5.0 compatible version was being worked on. Check out sugarforge.org for the latest.

    The other option is to use Pro or Enterprise as they both include that functionality.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    jasonolas is offline Sugar Community Member
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    Default Re: How do I assign 2 users to a lead simultaniously?

    I dont believe that the teams module will work for me. I need to assign a sales agent and an appraiser to the same lead but it will rarely be the same agent and appraiser.

    Does anyone have any idea how difficult it would be to customize 4.5.1j to be able to assign multiple users to a lead?

  4. #4
    vavalos is offline Sugar Community Member
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    Default Re: How do I assign 2 users to a lead simultaniously?

    Hopefully this will help you get started:

    http://www.sugarcrm.com/wiki/index.p...users_dropdown

  5. #5
    ToniFatec is offline Sugar Community Member
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    Default Re: How do I assign 2 users to a lead simultaniously?

    You can put another "Assigned to" field in the Leads module. This way you can select the first User with the default Assigned to field, and the second User with the custom "Assigned to 2" field.

  6. #6
    ghorg is offline Member
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    Default Re: How do I assign 2 users to a lead simultaniously?

    hi,

    I need to assign a technical support and a commercial support to a record (opportunity). so i have tried Vavalos's suggestion and have followed these instructions:
    Hopefully this will help you get started:

    http://www.sugarcrm.com/wiki/index...._users_dropdown
    I'm using SugarCRM CE5.0.0d. I have done: admin>studio>MODULE(opportunity in my case)>field>add Field
    Field Name: DBFIELD_NAME(customer_assigned_id)
    Dispaly Label: DBFIELD_LABEL(assigned customer)
    Max Size: 100

    then a "assigned_customer_id_c" field appeared on the top of the list. then i have introduced the custom codes in the directory:
    c:\Program Files\Wanp\SugarCRM\Modules\opportunities\.pre_500

    The customed field was created in the module as expected but the dropdown list doesn't appear. No select neither clear were created. I don't know what should be corrected. Please help.

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