Can anyone help me in revrting all opt out contacts at once rather than going into to each contact indidvidualy?
Can anyone help me in revrting all opt out contacts at once rather than going into to each contact indidvidualy?
One question, are these contacts opted out as in their email opt out value is true or opted out as in they're on a suppression list?
If their email is opted out, then you can just do a mass update in the contacts module and set opt out to false (its one of the rare occasions where a mass update will update a related module).
If they're all on a suppression list and not on your main list, then you can get around this one of at least two ways:
-If you have Pro or higher, you can do a report on all contacts associated with your suppression list, then add that report to your main list and remove the entries from the suppression list
-If you have direct database access, you can run the command "update prospect_lists_prospects set prospect_list_id = "the_id_of_your_default_list" where prospect_list_id = "the_id_of_your_suppression_list;"
If they're on a suppression list as well as your default list, then you can just delete that suppression list.
Robert Beckman
Software Engineer
Mirth Corporation
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