The Mass Update feature is not visible in the Calls home page. It may have been there once upon a time. What code should go in MassUpdate.php to enable it, or should I edit some other file?
Using CE 5.5.0
The Mass Update feature is not visible in the Calls home page. It may have been there once upon a time. What code should go in MassUpdate.php to enable it, or should I edit some other file?
Using CE 5.5.0
What did you modify recently on your system?
Did you install any package?
Cheers
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
I haven't installed anything. All I did was hide the Quick Create object by creating view.sidequickcreate.php with this code:
However, when I "remove" it (rename the php file), Mass Update still does not appear.Code:<?php if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point'); require_once('include/MVC/View/views/view.sidequickcreate.php'); class CallsViewSidequickcreate extends ViewSidequickcreate { function display() { return ''; } } ?>
Can you reproduce this issue logged in with several users? Or just a couple ones?
Can you face this issue only on Calls or on every module?
Cheers
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
I logged on as two other users and I get the same thing. I'm pretty confident this is across the board.
Only the Calls module is affected.
Check if the folder custom/modules/Calls exist on your system. If it exists so rename it to custom/modules/bkp.Calls, then test again.
Additionally let us know if there is the script modules/Calls/views/view.list.php, attach the file into your next post.
Regards
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
I renamed the Calls folder and nothing changed. I did not find view.list.php.
Go to Admin -> System Settings.
Enable Developer Mode and try again.
If this does not work so it is possible there is a global preference breaking Mass Update on Calls.
Cheers
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
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