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Thread: How to edit MassUpdate.php for Calls

  1. #1
    milkesd is offline Member
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    Default How to edit MassUpdate.php for Calls

    The Mass Update feature is not visible in the Calls home page. It may have been there once upon a time. What code should go in MassUpdate.php to enable it, or should I edit some other file?

    Using CE 5.5.0

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to edit MassUpdate.php for Calls

    What did you modify recently on your system?
    Did you install any package?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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  3. #3
    milkesd is offline Member
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    Default Re: How to edit MassUpdate.php for Calls

    I haven't installed anything. All I did was hide the Quick Create object by creating view.sidequickcreate.php with this code:

    Code:
    <?php
    if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');
    
    require_once('include/MVC/View/views/view.sidequickcreate.php');
    
    class CallsViewSidequickcreate extends ViewSidequickcreate {
        function display() {
            return '';
        }
    }
    ?>
    However, when I "remove" it (rename the php file), Mass Update still does not appear.

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to edit MassUpdate.php for Calls

    Can you reproduce this issue logged in with several users? Or just a couple ones?
    Can you face this issue only on Calls or on every module?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    milkesd is offline Member
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    Default Re: How to edit MassUpdate.php for Calls

    I logged on as two other users and I get the same thing. I'm pretty confident this is across the board.

    Only the Calls module is affected.

  6. #6
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to edit MassUpdate.php for Calls

    Check if the folder custom/modules/Calls exist on your system. If it exists so rename it to custom/modules/bkp.Calls, then test again.

    Additionally let us know if there is the script modules/Calls/views/view.list.php, attach the file into your next post.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  7. #7
    milkesd is offline Member
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    Default Re: How to edit MassUpdate.php for Calls

    I renamed the Calls folder and nothing changed. I did not find view.list.php.

  8. #8
    andopes's Avatar
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    Default Re: How to edit MassUpdate.php for Calls

    Go to Admin -> System Settings.
    Enable Developer Mode and try again.

    If this does not work so it is possible there is a global preference breaking Mass Update on Calls.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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