how to send email to many users?

[machinakias]

hello once again...

i can't figure it out...i'm trying to send a mail to 5,10 ( or whatever) users in my company, but nothing seems to happen....

i can see the mails in the outgoing as sent, my account recieve it,but all the other users don't....

here's what i do...

i compose an email,and in the To: field i add the users i need, from the new window "contacts list"

i dont select anything else (like assingen to or anything....) and i send the mail....but where is it???

is there any problem with my mass mail? i can send one by one so,there is no problem with my settings..

i use sugar 4.5.0h if you need it...

thank you!

[sanjaykatiyar1]

If one user is getting mail it means mail server is working on your system.
You can check sugarcrm.log of sugar and maillog (at /var/log in Linux) for further clue.

[machinakias]

well,here is a part (the last lines....0 of the log file


06/18/09 13:51:32,731 [3500] FATAL SugarCRM - 5: I-E ERROR: $ie->findOptimums() failed due to bad user credentials for user login: mhatziyianni
06/18/09 14:55:13,708 [3500] FATAL SugarCRM - Error fetching relationship from cache products_contacts
06/18/09 14:55:13,733 [3500] FATAL SugarCRM - MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') FROM products where products.deleted=0 )' at line 1
06/18/09 14:58:12,721 [3500] FATAL SugarCRM - Error fetching relationship from cache products_contacts
06/18/09 14:58:12,726 [3500] FATAL SugarCRM - MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') FROM products where products.deleted=0 )' at line 1
06/19/09 11:46:32,515 [3500] FATAL SugarCRM - 1: I-E ERROR: $ie->findOptimums() failed due to bad user credentials for user login: nsiavala
06/19/09 11:52:26,048 [3500] FATAL SugarCRM - 5: I-E ERROR: $ie->findOptimums() failed due to bad user credentials for user login: rebecca
06/19/09 11:53:01,661 [3500] FATAL SugarCRM - 5: I-E ERROR: $ie->findOptimums() failed due to bad user credentials for user login: rebecca


does it help at all? is there a problem with mysql as i see?

[machinakias]

still no luck....no one to help me folks?