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Thread: How to set default team?

  1. #1
    Walling is offline Sugar Community Member
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    Default How to set default team?

    How do I set a default team for a user? I can see the private default team exists example (jdoe) Private team for Jane Doe. However when the user, Jane Doe, enters a record the team field is blank. How do I set the user so it has a default team?

    Thanks
    K Walling

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to set default team?

    Hi, Walling

    If you are running SugarCRM PRO or ENT you can define the defaul team in the Users EditView setting some value for the field "Default team".

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    Walling is offline Sugar Community Member
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    Default Re: How to set default team?

    Quote Originally Posted by andopes
    Hi, Walling

    If you are running SugarCRM PRO or ENT you can define the defaul team in the Users EditView setting some value for the field "Default team".

    Cheers

    Andre,

    Can you tell me where on the Edit screen the field is because I don't see it? I'm using Pro by the way.

    Thanks, so much for your help!

    K Walling

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to set default team?

    Hi, Walling.

    Go to "My Accont" in the Top of the page.
    It will display the DetailView of your User.
    Click on Edit Button and define your default team.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    Walling is offline Sugar Community Member
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    Default Re: How to set default team?

    Quote Originally Posted by andopes
    Hi, Walling.

    Go to "My Accont" in the Top of the page.
    It will display the DetailView of your User.
    Click on Edit Button and define your default team.

    Cheers
    Yes, I have been looking in the edit view for User but I don't see where on that page is the Team setting. Is it towards the top or bottom of the page?

    Thanks,
    Kathy

  6. #6
    Walling is offline Sugar Community Member
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    Default Re: How to set default team?

    Quote Originally Posted by andopes
    Hi, Walling.

    Go to "My Accont" in the Top of the page.
    It will display the DetailView of your User.
    Click on Edit Button and define your default team.

    Cheers
    From what I have read it's a drop-down box but I don't see it on the page for the life of me. I have admin rights as well.

    Thanks,
    Kathy

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to set default team?

    Usually the Defaul team is at the left side of the page, between "Show gridlines" and "Display reminder?"

    Cheers.
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  8. #8
    Walling is offline Sugar Community Member
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    Default Re: How to set default team?

    Quote Originally Posted by andopes
    Usually the Defaul team is at the left side of the page, between "Show gridlines" and "Display reminder?"

    Cheers.
    It's not there. The two fields are next to each other without anything in between.

    Any ideas?

    k Walling

  9. #9
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: How to set default team?

    Can you attach the modules/Users/EditView.html?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  10. #10
    Walling is offline Sugar Community Member
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    Default Re: How to set default team?

    I'm not sure what you mean? Is that something I need to download?

    K walling

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