How to Stop Automatic Email

[art G]

I had an issue that just started yesterday, whenever someone inputs a new Lead it would automatically email that new lead a welcome email. I do not want that to happen, we have a web based leads that come in and they get emails but not the leads that are manually created.
Is there a setting or something that was changed to enable this?

Thx

Art

[Angel]

This is not something that Sugar does out of the box. One would have had to apply some sort of workflow automation or logic hook to make that happen.

Take a look at the folder custom/modules/Leads to see if it contains a file named logic_hooks.php. If it does, renaming it to something else would disable the functionality. Of course, if this same logic hook is being used to send the email to the web leads, you would instead need to examine and modify the related code to apply the desired change.

[art G]

You are correct I am trying to fix the HookManagement.php file. I basically want automated emails to go out only for the leads that come in through the web and their status being is 'Web' in DB. Everything else no emails.

I can either get right now no emails to anyone from web or manual or both of them sending emails.

I am using Sugar Professional Version 5.5.4 (Build 1246)

this is my current syntax i am figuring out.
this is my original code

"
function sendEmail(&$bean, $event, $arguments) {
/* Check to see if this is a brand new record, we don't want to send
** multiple emails to the lead */
if (empty($bean->fetched_row['status'])) {
.......
"
This is what I have tried :

"
function sendEmail(&$bean, $event, $arguments) {
/* Check to see if this is a brand new record, we don't want to send
** multiple emails to the lead */

if($bean->status == "Web" && empty($bean->id)) {

"

Thx

[Angel]

Try this:

if($bean->status == "Web" && empty($bean->fetched_row['id'])) {

[art G]

Great. That works.

Thanks a lot.