How to stop a particular user sending email

[satimis]

Hi folks,


SugarCRM 5.0


Can I stop a particular user sending email temporarily. He/she is allowed to login. If YES, please advise how to do it.

TIA


B.R.
satimis

[nirmit]

You can create a role using the Admin > Role Management and then assign the user to that role. I guess it would help.

[andopes]

Hi satimis.

Do you want to unable a specific user to send email? Is this right?
If not can you explain your needs again?

Cheers

[satimis]

Hi satimis.

Do you want to unable a specific user to send email? Is this right?
If not can you explain your needs again?

Hi andopes,


Yes, that is correct. I need to stop a particular user sending mails temporarily. He/she can login. He/she can read mails, if possible.

Thanks


B.R.
satimis

[satimis]

You can create a role using the Admin > Role Management and then assign the user to that role. I guess it would help.

Hi nirmit,


Thanks for your advice.


I create this particular user on Role Management (tried both User's name and login name). Edit "Email Access" as Disable. Still he can send mails.


I'm still trying


B.R.
satimis

[andopes]

Hi satimis.

There are several ways to send email in Sugar.
Do you want to block all of them?

I believe it is impossible without core file hacking and it would be pretty difficult.

If you know exactly which emails you want to block perhaps I can help you.

Cheers

[satimis]

Hi satimis.

There are several ways to send email in Sugar.
Do you want to block all of them?

I believe it is impossible without core file hacking and it would be pretty difficult.

If you know exactly which emails you want to block perhaps I can help you.

Hi andopes,


This is only a test. I create an user account for my friend to experience SugarCRM allowing him to login. I haven't created an email account for him to send mail on the mail server, postfix. In principle he can't send mails. Surprisingly on SugarCRM he can send mails on recipient "do-not-reply@domain.com".


I have been searching around and can't stop it. Please help. TIA


B.R.
satimis

[andopes]

There is a class SugarPHPMailer which is the real machine to send emails

Hack it adding the code:

 global $current_user;
 
if($current_user->id == 'id_of_friend') {
send
} 
  

Cheers

[nirmit]

Hi nirmit,


Thanks for your advice.


I create this particular user on Role Management (tried both User's name and login name). Edit "Email Access" as Disable. Still he can send mails.


I'm still trying


B.R.
satimis

Hey Satimis,

You can try and disable the entire module for that user. I justr tried that and it successfully removed the tab and all capabilities for sending an email.

Hope that helps.

Thanks,

[satimis]

Hey Satimis,

You can try and disable the entire module for that user. I justr tried that and it successfully removed the tab and all capabilities for sending an email.

Hope that helps.

Thanks,

Hi nirmit,


Thanks for your advice.


Whether you meant on the "Layout Options" removing all tabs under "Disply Tabs" to "Admin Remove Tabs" box OR to "Hide Tabs.? Can I remove them back later? Thanks.


One thing I can't resolve. Why this newly created user can send mail even w/o an email account on the Mail Server. Why he can use the Admin email account "do-not-reply@domain.com" to send mails?


B.R.
satimis