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Thread: Howto post bug report???

  1. #1
    oliverspecht is offline Member
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    Default Howto post bug report???

    Hi,
    after I found a bug (see thread http://www.sugarcrm.com/forums/showthread.php?t=48905) I wanted to post a bug report, which is not easy because of different reasons:

    1. Finding the bug portal is difficult. Why aren' there any links? Only found links to some dubious developer sites where are no links. Even on the http://www.sugarforge.org/ or http://www.sugarforge.org/content/community/ sites.
    2. When I want to login to the bug portal, I only get the message to contact the administrator. Great, I would like to...but how? There is no link to some administrator or email adress or forum or whatever.

    Can anyone help me out? Sorry for the language I used but those circumstances which are easy to improve make it difficult to participate...

  2. #2
    hileon's Avatar
    hileon is offline Sugar Team Member
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    Default Re: Howto post bug report???

    please go to http://www.sugarcrm.com/crm/index.ph...ugarbugs&tmpl=
    then click the submit link.
    Open source, open data, open life in the commercial environment.



  3. #3
    oliverspecht is offline Member
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    Default Re: Howto post bug report???

    I tried to but as I said, there pops up a Javascript error message which says to contact the administrator.

  4. #4
    hileon's Avatar
    hileon is offline Sugar Team Member
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    Default Re: Howto post bug report???

    Which browser are you using, IE 6/7/8, Firefox, Chrome or Safari.

    I create a bug 31050 for u through the bug portal http://www.sugarcrm.com/crm/index.ph...ugarbugs&tmpl=
    it works fine for me.

    You can track bug 31050 by this url :
    http://www.sugarcrm.com/crm/?option=...smsg=Bug+saved!
    Open source, open data, open life in the commercial environment.



  5. #5
    oliverspecht is offline Member
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    Default Re: Howto post bug report???

    Thanks for posting the bug for me!

    The first link dies with a LOGIN BLOCKED Javascript alert.

    The second link works fine.

    I am using Firefox 3.0.10 with Ubuntu 9.04

  6. #6
    xye
    xye is offline Sugar Team Member
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    Default Re: Howto post bug report???

    I am using Firefox 3.0.10 with Ubuntu 8.10, but I can report a bug via the bug portal.

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