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Thread: HTML mail and Firefox

  1. #1
    ales is offline Member
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    Default HTML mail and Firefox

    I am using Sugar CRM since version 4.0

    As I am Firefox fanatic user I want to use also with SugarCRM but sice unknown update there is no WYSIWYG editor with composing E-Mail. Unfortunately I have to use bludy IE for such a great software like SugarCRM it is

    In Firefor (1.5) there is no body filed under Send HTML mail option.

    Do you have any Idea what could be wrong? I have tested demo version of SugarCRM and it was working OK.

    Thanks for your help in advance!

    Ales

  2. #2
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Default Re: HTML mail and Firefox

    These are all known bugs. The email system is buggy but does improve a little each version. I do believe the next major update they will provide a massive focus on the email systems. There are several threads about the problems of the email system. Things did improve when they upgraded to the FCKeditor. There are problems with multipart text and html and attachments. Check out the bug tracker for further information about what bugs affect your version.
    Cheers,

    Max W. Blackmer, Jr.

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    Phone: +1 (901) 672-2694



  3. #3
    JRop is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    I don't understand how this can be such a wide bug when FCKeditor is completely compatible with Firefox. What is preventing them from fixing this? I totally renders the mail client worthless.

  4. #4
    alejandrops is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    same problem here.
    switched to opera when I have to send a mail.

    is this a linux only problem?
    __________
    alejandrops

  5. #5
    JRop is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    Nope not just Linux

  6. #6
    craig4wd is offline Member
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    Unhappy Re: HTML mail and Firefox

    How's this - we have two opposite problems:

    Firefox - can't compose HTML emails but can open documents

    Explorer - can compose HTML emails but can't open documents

    I have to use Explorer to send and reply but Firefox to handle the attachments. Annoying!!

  7. #7
    JRop is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    This needs to get fixed!!!!

  8. #8
    simple is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    Hi

    On my Windows XP System I can compose HTML emails using Firfox 1.5.0.7 (SugarOS and Pro 4.5.0).

    Is this your problem or did I get it wrong?
    Attached Images Attached Images  
    Cheers Pascal
    Simplicity GmbH

  9. #9
    JRop is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    Attached is what I see. But yes, I want to be able to see what you see.
    Attached Images Attached Images  

  10. #10
    florenceit is offline Sugar Community Member
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    Default Re: HTML mail and Firefox

    fwiw i also have never had this problem: xp pro 64bit and firefox 1.5.0.7
    i will try it on my linux laptop later i am curious.
    Florence I.T. - A community IT shop for Western MA, US

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