https:/192.168.1.103:8003/rAA Does not work

**cburn** · 2006-09-23, 10:40 PM

I have looked high and low, and have not been able to find anyone else with this problem. That leads me to believe I'm some kind of super idiot.

Here is the problem. I've installed the rPath iso (latest one from the website) and it tells me that there is an administration webui at the address https://yoururl:8003/rAA, now of course I realize that really means https://192.168.1.103:8003/rAA (the ip address of the linux box).

It just times out when I try to go there. Page cannot be found.

I can get to sugar CRM just fine. http://192.168.1.103 works like a charm.

Any help would be much appreciated,

cburn

**kbrill** · 2006-09-23, 11:05 PM

try https://localhost:8003/rAA,

**cburn** · 2006-09-23, 11:20 PM

If I'm not mistaken localhost resolves to 127.0.0.1 correct?

The problem is the Linux machine that this is installed on has cli only. There is no startx or browser. So trying to go to local host should fail from any other machine on my network correct?

Just for grins I did try it and got a Page cannot be displayed.

I am really not sure what is going on. I do get an ICMP message (using wireshark)
Internet Control Message Protocol
Type: 3 (Destination unreachable)
Code: 10 (Host administratively prohibited)

Now since I know I can communicate with the Linux box I am really confused as to why I cannot contact port 8003.

Has anyone else had this problem?

Thank you for your fast response.

-Cburn

**kbrill** · 2006-09-23, 11:30 PM

Do you have lynx installed? Its a text only browser. did you check your firewall settings?

**cburn** · 2006-09-23, 11:34 PM

No I have not, could you point me twords the conf file to look at for firewall settings?

Againg thank you for the quick responce.

-Cburn

**cburn** · 2006-09-24, 12:11 AM

It looks me me like ssl is not even supported by the apache install provided with the sugar CRM install I could be wrong but this would make it hard to connect using https

Maybe I just need to turn it on in the httpd conf file but I haven't found it yet

**kbrill** · 2006-09-24, 12:52 AM

Originally Posted by cburn

It looks me me like ssl is not even supported by the apache install provided with the sugar CRM install I could be wrong but this would make it hard to connect using https

Maybe I just need to turn it on in the httpd conf file but I haven't found it yet

apache supports ssl, not sure if its turned on in that install, I've never used that install or rPath. Wish I could help. I did a google search for 'rPath and firewall' and saw nothing that stood out.

**nathanbthomas** · 2006-09-26, 02:38 PM

The rAA interface actually runs through lighttpd rather than apache; you are correct that the apache version is not configured for https.

Can you please log in as root and make sure the raa components are running:

service raa status
service raa-lighttpd status

You might try dropping the '/raa' from the url as well and see if that changes the behavior.

nathan

**zreisman** · 2007-02-09, 02:21 AM

I am having the same issue. Do I need lynx to view the Administration page? Firewall is disable on client computer. I checked the box to permit http/https during rPath install.

**nathanbthomas** · 2007-02-19, 02:32 PM

This is almost always due to a firewall problem.

Log into the system as root (no password by default) and run the following commend:

service iptable stop

And see if you can get to rAA afterwards.

If that is not the fix, please run:

service raa status

and post the output back.

Thanks!

Nathan