Huge problem with 4.5e - users cannot log in !!!

[pierreavista]

Hi there

I just upgraded to 4.5e from 4.5d.

None of my "normal" users can connect anymore, I had to make all of them Administrators to allow them to get in !!!

HUGE.....

I ran through all the Repair functions possible. The install is very clean, we did a full clean install with 4.5d with the help of a SugarCRM support technician.

We are running 4.5e Pro
Win 2003 Server
mysql 4.1.16
php 4.3.11

SugarCRM team, please have a look URGENTLY !!!

[kpit]

I had a problem similar to this . Edit the records and save them again. also remove the old roles and recreate them editing the roles does not seem to help but recreation the the roles does.

Let me know if that helps you out.

[pierreavista]

Hello umeco

Thanks for your response.

I don't have any roles !!!
I have Teams, but no roles.

What records should I edit..???
I did edit every user records, had to in order to migrate them as Administrators.
I tried swicthing one back and he cannot log in.

Lots of bug bixes in this version, but I am really disapointed about running such a huge problem....

[kpit]

Are you using Pro or Ent Version or the OS Teams? I know the OS Teams is not production ready yet.

[pierreavista]

I'm running the Pro version.

[malcolmh]

I'm running the Pro version.

This is a very strange problem, we have no such problems!

I would suggest you contact Sugar support directly or create a support case through the Support portal if you haven't already done this.