I can not download documents

[twooten]

Hello,

I can upload documents just fine but when I try to download them all I get is a blank page. Following is my setup;

OS: Linux version 2.6.19-1.2288.fc5 (brewbuilder@hs20-bc1-7.build.redhat.com) (gcc version 4.1.1 20070105 (Red Hat 4.1.1-51)) #1 Sat Feb 10 14:52:17 EST 2007

Sugar Suite Version: Version 4.5.1 (Build 1197)

Apache: Version 4.5.1 (Build 1197) (aquired with rpm -q httpd)

PHP: PHP 5.1.6 (cli) (built: Nov 3 2006 07:27:53)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies

Mysql: Ver 14.12 Distrib 5.0.27, for redhat-linux-gnu (i686) using readline 5.0

I'm not sure if this is some sort of permission problem or not. Thanks for any help.

Tim

[twooten]

Still can't figure this out.

Thanks,

Tim

[sanjaykatiyar1]

Are you doing upload/download in the Documents module?
Is user same for downloading?

If answers for above is yes, then I doubt your upload was successful.

[twooten]

Thanks for your reply. I am using the Documents module. I haven't changed or customized anything as far as the module goes. It is the same user doing the uploading and attempting to download. I know that the upload is working because I can log into my server and see the file being uploaded to the 'cache/uploads' directory. One strange thing I noticed is that the file name is changed to some string of alphanumeric characters. I can see what what sort of file the file is by doing a 'file <filename>' from the command line. For instance I uploaded a PDF file and when I ran the command 'file' on the new file that showed up in cache/uploads, I see that it is a PDF file.

Thanks again for your help

[chiena]

same problem here. As assigned with both user and admin role for testing, i am given access to upload and to view all the documents. I've tried to upload a document which was successful, but then upon viwing the list of documents, the result is zero, i was unable to view any documents. If i search for the table of documents in the database table, the record of the documents uploaded are all there. Can somebody give us any ideas as to what could be the problem here? thanks in advance.

chiena

[Beefeater]

4.5.1

I had to change in download.php

header("Pragma: no-cache");

to

header("Pragma: cache");

for it to work at all.

I also had to replace

if(isset($_SERVER['HTTP_USER_AGENT']) && preg_match("/MSIE/", $_SERVER['HTTP_USER_AGENT'])) {
// cn: bug 7870 IE cannot handle MBCS in filenames gracefully. set $name var to filename
$name = str_replace("+", "_", $row['name']);
$name = $locale->translateCharset($name, 'UTF-8', $locale->getOutboundEmailCharset());
} else {
// ff 1.5+
$name = mb_encode_mimeheader($name, $locale->getOutboundEmailCharset(), 'Q');
}

with

$name = str_replace("+", "_", $row['name']);
$name = $locale->translateCharset($name, 'UTF-8', $locale->getOutboundEmailCharset());

for firefox to work.

In IE7 I had to check "Do not save encrypted pages to disk".

But I'm using Apache with SSL.

Cheers

[3mentina]

I made the changes in download.php, but I only got:

%PDF-1.3
%âãÏÓ
313 0 obj
<<
/Linearized 1
/O 316
/H [ 1544 688 ]
/L 168486
/E 28086
/N 21
/T 162107
>>
endobj

etc....


In firefox, IE is OK.


In the code there is:

else {
			// ff 1.5+
			//$name = mb_encode_mimeheader($name, $locale->getOutboundEmailCharset(), 'Q');
		}

mus I delete // to let it work?