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Thread: Image not being displayed in the signature in the received mails

  1. #1
    shivaranjani is offline Sugar Community Member
    Join Date
    May 2008
    Posts
    174

    Question Image not being displayed in the signature in the received mails

    Hello
    I am able to create a signature an d add the images in the signature. I have placed the images in the following path :- /include/images/image001.gif

    While inserting the image in the signature the following path I am assigning as :- ../include/images/image001.gif

    Once I save I am able to view the image in the Signature. When I compose an email and try to add signature, I am able to view the signature. The strange problem is that I am not able to view the image in the email which is sent i.e in the receivers email i am not able to view the image in the signature.On click of the image in the email it shows the following path "https://include/images/image001.gif"

    If I change the path while storing the image as www.abc.com/include/images/image001.gif, then Ia m not able to view the image neither in the signature nor in the receivers email. I understand its a path issues. But it could be very fine if some one gives their valuable ideas.
    Thank you in advance for your time.

    Version:- Sugarcrm 5.2.c Community Edition
    Operating System :- Linux
    PHP:-5.2
    Mysql :-5.2.1
    Apache:-2.2

    Regards,
    ShivaRanjani

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Image not being displayed in the signature in the received mails

    It is as you say, a paths issue. You could try storing the image in a sugarcrm subdirectory and using explicit and full urls at each point of the process

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