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Thread: Imap

  1. #1
    pabloszczapowy is offline Junior Member
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    Default Imap

    Please, I need to fix this error,

    Test Settings

    Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue.

    Thaks,

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Imap

    Your PHP install doesn't have the necessary libraries enabled.

    You need to get the IMAP libraries enabled or installed on the system.

    Some more info about your configuration would help us give you some guidance in how to go about doing that.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
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    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
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    | Phone Number Formatter
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  3. #3
    pabloszczapowy is offline Junior Member
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    Default Re: Imap

    Quote Originally Posted by Angel View Post
    Your PHP install doesn't have the necessary libraries enabled.

    You need to get the IMAP libraries enabled or installed on the system.

    Some more info about your configuration would help us give you some guidance in how to go about doing that.

    Angel,
    Thank you very much for your response.
    I donīt understand what I need to doo for enable the php library.
    Can you help me please?

    Thanks

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Imap

    Well, that's going to vary on your install...there is no single answer, hence the reason why I suggested you post further details.

    Sometimes it is as simple as enabling an extension within you PHP.INI. Other times you might need to just install the IMAP libraries, say for example if you are using CentOS. Then there is also the scenario where you might have to compile it for reasons that you haven't divulged yet, and that might require that you download the source first.

    Here is a link to a potential approach...again, the right answer for you will vary depending on your environment:

    http://support.dominion-web.com/resp...kbarticleid=52
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    geotrouvetout is offline Member
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    Default Re: Imap

    I'm having the same problem. My host (Netfirms) does not support IMAP, only webmail and pop/smtp and since it's shared, that means I can't change the parameters so emails through SugarCRM won't work for me or is there anything else that can be done?

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