IMAP Exchange Problem

[KaimenAssoc]

I cannot get SugarCRM inbound email settings to work. I am trying to connect to an in-house Exchange 2003 server using SSL IMAP. Every time I test the settings I get "Login or Password Incorrect". I have tried multiple accounts with passwords without non-standard characters. I can connect without problems using Outlook Express.

Basic Information:

SugarCRM 4.5.1e
CentOS 4.5
Apache 2.0.52
MySQL 4.1.20

Any suggestions?

[marcuscherry]

I have a related but different problem.

I am using an exchange mailbox and can send emails without any problems but cannot receive anything.

If anyone can help with this I'd be very grateful.

Thanks

[KaimenAssoc]

Anyone? This is driving me crazy!

[jskurray]

I also have the same issue with Exchange 2003 and IMAP. I have tested against a Linux server and it works so maybe a Microsoft incompatibility thing?

[kuske]

switch logging to debug level, then you'll get a lot of information in the logfile.

hk

[jskurray]

I apologies, my issue is IMAP to Exchange on SugarCRM 5 Beta 2. I will create a separate thread after some further testing with debug on.

[kuske]

I had some problems to connect to Exchange 2003 IMAP server too.
So I looked to the code of modules/InboundEmail/InboundEmail.php.

In function connectMailserver there is a section starting after
$list = imap_getmailboxes($this->conn, $testConnectString, "*");

This call retrieves all - really ALL - accessable Echange folders - even the public folders.

Then the call
$mb = imap_utf7_decode(str_replace($testConnectString,'' ,$val->name));
tries to decode the folder names. In some cases (e.g. german characters äöü...) this decoding is incorrect.

As I was only interested in root-mailboxes ( I think normally you only want so receive from INBOX), I put a filter in the foreach loop as follows.

    $list = imap_getmailboxes($this->conn, $testConnectString, "*");
   if (is_array($list)) {
       sort($list);
       $msg .= '<b>'.$mod_strings['LBL_FOUND_MAILBOXES'].'</b><p>';
       foreach ($list as $key => $val) {
          $mb = imap_utf7_decode(str_replace($testConnectString,'',$val->name));
//kuske                     
          if (!strpos($mb,"/") ){
//kuske                     
             $msg .= '<a onClick=\'setMailbox(\"'.$mb.'\"); window.close();\'>';
             $msg .= $mb;
             $msg .= '</a><br>';
//kuske
          }
//kuske
       }
   } else {
      $msg .= $errors;
      $msg .= '<p>'.$mod_strings['ERR_MAILBOX_FAIL'].imap_last_error().'</p>';
      $msg .= '<p>'.$mod_strings['ERR_TEST_MAILBOX'].'</p>';
                    }
   } else {
      $msg .= $mod_strings['LBL_POP3_SUCCESS'];
   } 
  

Now it works

Good luck
hk

[dnk.nitro]

I have just discovered that in case a password contains " character then Inbound email won't work - login or password incorrect.
Hope this helps.

Please consider removing other characters from an email password which are being encoded.