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Thread: IMAP inbound email is deleting from server

  1. #1
    logart is offline Sugar Community Member
    Join Date
    Feb 2007
    Posts
    10

    Default IMAP inbound email is deleting from server

    I have my personal email account set up using IMAP. When I go to "My Inbox" it shows my email fine. But any new email messages are actually moved into sugar then then deleted from the server.

    For example,

    If I have 5 new email messages that are in my IMAP inbox and I open up thunderbird the messages show up. I close thunderbird and login to sugar. I go the my "My Mail" folder in sugar and the messages are there. Now if I open up thunderbird again, those new messages are not there, and all messages in my inbox that are there are marked as "Read".

    This is kind of a bummer. I think I will try the TB email extensions, but I wanted to at least report this issue.

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: IMAP inbound email is deleting from server

    there is a 'leave mail on server' checkbox somewhere (sorry EMail module is still uncharted territory for me) that for some reason (I think) is still being obeyed for IMAP accounts.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
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