Results 1 to 3 of 3

Thread: IMAP mail sent from 3rd party app not showing up in Sugar

  1. #1
    czingerline is offline Junior Member
    Join Date
    Jun 2009
    Posts
    2

    Default IMAP mail sent from 3rd party app not showing up in Sugar

    Hi All,

    I have IMAP configured in Sugar and when I send an email out from Sugar that message also shows up in my 3rd party email vendor (Horde) - which is great. However, if I send mail FROM Horde I can see the sent message in Horde, but not in Sugar. Has anyone encountered this, and if so, how did you solve it?

    I have the IMAP configured to use the INBOX.send-mail folder in Sugar, and the communication OUT of sugar works great, just not IN.

    Any advise?

    Thanks,
    Craig

  2. #2
    Xscratch is offline Member
    Join Date
    Feb 2008
    Posts
    5

    Default Re: IMAP mail sent from 3rd party app not showing up in Sugar

    Hi all, I'm also having this issue:
    I setup an IMAP group account in sugarCRM and when I send an email with the sugarCRM email client, the sent emails appears correctly in the IMAP "INBOX.sent-email" folder on the server (as I can see from Horde) but not showing up in sugarCRM.

    SugarCRM email client intead shows the email in the "My Inbox.My Sent Email" local folder

    I'm running SugarCRM 5.2.0f on debian lenny

  3. #3
    sgandhi is offline Sugar Team Member
    Join Date
    Aug 2007
    Posts
    217

    Default Re: IMAP mail sent from 3rd party app not showing up in Sugar

    Hi,
    During account creation, you need to subscribe for INBOX.sent-email. After you send an email from sugar client, just do check mail of INBOX.sent-email in sugar and you will see that message.

    -Samir

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. 3rd party email clients and Sugar CRM
    By jasonsot in forum Help
    Replies: 0
    Last Post: 2008-02-25, 09:59 PM
  2. Is IMAP actually IMAP with Sugar???
    By faraday in forum Help
    Replies: 1
    Last Post: 2007-06-01, 07:45 AM
  3. Will I want/need 3rd Party MySQL GUI tools?
    By directjj in forum Developer Help
    Replies: 2
    Last Post: 2006-04-06, 08:56 PM
  4. Replies: 2
    Last Post: 2004-10-28, 05:05 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •