Hi there,

I just let out my first test with the campaign email functionality in SugarCRM 6.1.4. It seems to be working amazingly well.

But something weird happend. Two of the recipients I sent the campaign mail to were immediately listed in the campaign status as having read the email ("viewed message") despite not having loaded images in their Email Client. And also not having looked at the email at all (even without images).

Further Info:

- Both these two recipients had gmail.com addresses (as did many other recipients).
- Both these two recipients use Apple Mail and have the address setup as an IMAP account (but did not click on "load images".
(- Both these two recipient email addresses belong to the user initiating the campaign mailing, Yet only one of the two addresses is saved in the user's account settings. So I don't think this has anything to do with it.)

Has anyone noticed this? I'm afraid the campaign tool might for some reason create some false positives. But I don't understand why, when and what I could do about it.

Any ideas anyone?

thanks,
John