Love the product currently trialling it for deploying in our company. version 4.5 running with SQL 2005 back end.. couple of glitches.. major one is whenever I try and import accounts from a csv file ( even a file created by exporting accounts out of Sugar) I get a red file can not be opened for reading error .. any ideas on how to get around this one would be greatly appreciated.. I have also enabled LDAP authentication and filled in all the details but it refuses to play ball .. but that can wait for another day ..