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Thread: Import case data

  1. #1
    goatbeater is offline Junior Member
    Join Date
    Aug 2008
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    Default Import case data especially case number

    We've been using a hosted Sugar and are converting to an inhouse CE (5.5.2).
    We want to import existing cases including case number but can't get the number to map into the new database.
    Other case data is imported but cases are renumbered from one - not the original numbers!!

    We have successfully imported accounts and linked contacts.

    Can anybody help with this?
    Last edited by goatbeater; 2010-07-12 at 01:01 PM.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Import case data

    I believe you need to truncate the cases table at new database, export the cases table on old database and import into new one.

    Cheers
    André Lopes
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