Hi - I'm trying to add some additional profile data (e.g. revenue, industry, etc.) to our account records. We use SugarCRM profession - the hosted version, so I'm working with the integrated import tool. Everything works fine, except the import creates a duplicate record rather than updating (even though I selected "Create and Update records" for the Import Action.
I suspect I could get around this problem by using Sugar's unique ID, but I can't find it. No ID field appears in the Field list for Accounts in the Studio. I also tried to export anb acount list, but ID is not a field that appears in the choices for an export.
So, my question is this - where is the Aaccount ID stored and how do I get it?
Any help would be greatly appreciated,
Thanks


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