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Thread: Import data where is Account ID stored?

  1. #1
    ajaysinha is offline Junior Member
    Join Date
    Jun 2009
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    3

    Default Import data where is Account ID stored?

    Hi - I'm trying to add some additional profile data (e.g. revenue, industry, etc.) to our account records. We use SugarCRM profession - the hosted version, so I'm working with the integrated import tool. Everything works fine, except the import creates a duplicate record rather than updating (even though I selected "Create and Update records" for the Import Action.

    I suspect I could get around this problem by using Sugar's unique ID, but I can't find it. No ID field appears in the Field list for Accounts in the Studio. I also tried to export anb acount list, but ID is not a field that appears in the choices for an export.

    So, my question is this - where is the Aaccount ID stored and how do I get it?

    Any help would be greatly appreciated,

    Thanks

  2. #2
    sugarcane is offline Sugar Community Member
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    Apr 2005
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    Chicago, IL
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    1,207

    Default Re: Import data where is Account ID stored?

    Hello,

    what version of Sugar are you using? If you export records from the listview, the first field in the csv document should be the ID field.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    ajaysinha is offline Junior Member
    Join Date
    Jun 2009
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    3

    Default Re: Import data where is Account ID stored?

    Thanks, that worked.

    Still, it would be nice to be able to report on that field through a custom report.

    I appreciate your help

    -- Ajay

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