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Thread: import documents problem

  1. #1
    shamimwilson is offline Sugar Community Member
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    Default import documents problem

    hi all
    I have migrated my whole datas from old instance to new instance by mysql dump.
    I have copied upload folder from old instance and put that folder to the /cache so that all the documents and attachments can be visible .
    but when i click on any document i find that all the documents and attachments are being corupted.
    what is the best and safe way to get the documents with out being corupted.

    thanks

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: import documents problem

    Was the old system a windows box and the new one Linux or the other way around?
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  3. #3
    shamimwilson is offline Sugar Community Member
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    Default Re: import documents problem

    hi
    both the system was linux box.

    and the new instance is 5.2.0c and the older is 5.2.0a

  4. #4
    shamimwilson is offline Sugar Community Member
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    Default Re: import documents problem

    hi all
    plz help me for the above issue

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