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Thread: To import an email into Sugar

  1. #1
    marveljojo75 is offline Senior Member
    Join Date
    Oct 2008
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    47

    Default To import an email into Sugar

    Hello There,

    I'm using the 5.1 over a ubuntu 8.04.1.
    Today, I can import email into sugar, but if I add one mail using "Relate to contacts", the mail is going to "history".
    Is there a way to change the location of import ?
    I mean, I would like to have the mail going to "cases" or "bugs" ...

    If it's not possible, I wish to create a new module where I will be able to import email (module named 'import').
    Can someone helps me for the beginning ?
    How can I do the relation between the mails, the contact and my custom module ?

    Thank you for your help

    Greeting,

    Johan

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
    Join Date
    Dec 2006
    Location
    Vienna / Austria
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    2,850

    Default Re: To import an email into Sugar

    In the email module (once you open a particular message) there is a button "quick create". Here you can ceate cases etc.
    Furthermore - if you "import" emails you can relate it to any object by simply choosing one.

    Hope that helps...
    __________________________
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    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
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    Ab sofort auch mit 6.4.2

  3. #3
    marveljojo75 is offline Senior Member
    Join Date
    Oct 2008
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    47

    Default Re: To import an email into Sugar

    Hello,

    Thanks for your help, but it's not exactly what I need.
    I would like to relate the mails to a contact, but not in "history", but in "tickets" or "bug" .
    Because I'm already using "history" for something else, and I would not like to have anything else in...

    Help ?

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