Import Hangs

[CKURE]

I have been trying to import about 300 cards that where scanned with Cardscan. I have expoted them in all sorts of different formats to try to get them into Sugar but Sugar imports one contact, then hangs. I have tried Comma, tab, outlook CSV files al do the same thing. I have increse the Max script time to 90 seconds also ? Any help ?

Thanks in advance

[mycrmspacegunnar]

Hi,

An import can eat quite some memory.
Please make sure that the memory limit of your PHP engine is set high enough.
Just set it to a high value like 100 MB or more.

The memory limit is defined in the php config. "php.ini"
The parameter in the config file is called memory_limit
example:
memory_limit = 96M

You need to restart your webserver after changing the PHP settings.


Does your sugarlog file show anything?

Cheers
Gunnar

[CKURE]

I have increase that setting, didnt help.

In looking at the log now I see two re-accuring errors that keep happening.

Data too long for Column 'title"
Error fetching relationship from cache contact_products

I am not sure if the increase fixed the Fetch Error, but what is the max length of a Title ?

Thanks
Chad