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Thread: imported contacts dissappear

  1. #1
    routetofunding23 is offline Sugar Community Member
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    Default imported contacts dissappear

    Hi

    I am current doing a test import. Accounts import well, but when it comes to contacts they import and then can not be seen on the system.

    Can anyone help?

    Graeme

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Any error messages on screen / in log file ?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Nothing. Absolutely nothing. Just checked again.

  4. #4
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Some contacts are there in the summary on the right of the Home page but when I go to contacts they are not there

  5. #5
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Just tried again and agan the contacts upload and dissappear

  6. #6
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    No errors

    Still not working. Not sure this forum is letting me post either.

  7. #7
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Sugar-Version?

    Do you have a screenshot of the last page from import?

    Maybe you don't see the new imported data because it is assigned to someone else?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  8. #8
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    Version 6.2.3 (Build 6658)

    You have mail

  9. #9
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    also I am the only user at the moment as I am setting it up

  10. #10
    routetofunding23 is offline Sugar Community Member
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    Default Re: imported contacts dissappear

    even when I input a contact manually the contact is not able to be viewed or searched

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