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Thread: Importing activities from one instance to another

  1. #1
    roxtec's Avatar
    roxtec is offline Sugar Community Member
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    Unhappy Importing activities from one instance to another

    Hi,

    i´m importing activities from one SUgar CRM to another and getting problems with connecting the activities (calls and meetings) to the related contacts. The parent type is Accounts but how do i connect them to the connected contacts during the import? the avaiable fields in the import are not contact ID´s or something like this. Do i need to do this in the database?(need to ask my database admin)

    thanks for help
    --
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    Matthias Brück
    IT Manager, CRM Specialist IT Dep.
    Roxtec Int. AB
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    http://www.roxtec.com

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  2. #2
    andopes's Avatar
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    Default Re: Importing activities from one instance to another

    You need to create an extended vardefs to setup attribute "importable" as true in contact_id and contact_name for both modules.

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    André Lopes
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  3. #3
    roxtec's Avatar
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    Default Re: Importing activities from one instance to another

    Hi andopes,

    thanks for this info but can i do it in Sugar or do i need to ask my Database admin to fix this. sound complicated
    --
    Best regards

    Matthias Brück
    IT Manager, CRM Specialist IT Dep.
    Roxtec Int. AB
    +49 1724392462
    matthias.brueck@de.roxtec.com

    http://www.roxtec.com

    WE SEAL YOUR WORLD

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