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Thread: importing files doesn't reach end of job

  1. #1
    allyforce is offline Sugar Community Member
    Join Date
    Dec 2007
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    29

    Default importing files doesn't reach end of job

    I have tried to use the Import Accounts and Import Contacts from a salesforce.com file --- it seems to "hang" and not reach end of job and when I look at the actual account tab, it seems to have imported about 255....but then stopped.

    How do I address this so thta it will import properly?

    Linux

  2. #2
    Hauke is offline Sugar Community Member
    Join Date
    Apr 2007
    Location
    Germany, State of Hessen, Bad Camberg
    Posts
    26

    Default Re: importing files doesn't reach end of job

    Hi,

    I'm not familiar with salesforce, but I would try to convert the salesforece file into a csv file and see if the problem is still there.

    A good open source converter can be found here: www.apatarforge.org/downloads.html

    If you import a lot of contacts (500+) with many fields per contact it could be that there is not enough memory allocated to applications like php and MySQL.

    Maybe someone else can comment on this last point.

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