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Thread: Inbound e-mail account not working

  1. #1
    nielsvanrikxoort is offline Junior Member
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    Default Inbound e-mail account not working

    Hi, i'm using Sugar pro 5.2 and i've set up an inbound e-mail account and assigned it to a team and a group folder. I've tested the pop connection succesfully.
    However, when I go to the e-mail panel, the group folder is showing, but without any e-mails. Any idea what I've done wrong??



  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Inbound e-mail account not working

    Hello,

    did you set up the scheduler to be able to pull down emails from your mail server?
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    nielsvanrikxoort is offline Junior Member
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    Default Re: Inbound e-mail account not working

    I don't think so... What needs to be scheduled and how do I do this? Thanks in advance! Much appreceated..

  4. #4
    sugarcane is offline Sugar Community Member
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    Default Re: Inbound e-mail account not working

    Here is a link from the admin guide about setting up the scheduler.

    Here is a link from Sugar University about Scheduler
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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