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Thread: Inbound email creates notes automatically

  1. #1
    Victor Rosillo is offline Sugar Community Member
    Join Date
    Nov 2006
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    Post Inbound email creates notes automatically

    Every time we get an inbound email that has some sort of an image, say a .gif or .jpg or .pdf etc;
    SugarCRM creates out of those images a note automatically.

    So for instance if we get 100 inbound emails and each one has 2 .gif then we end up
    with 200 notes and 100 emails !!!

    How can we stop this behaviour?
    We would like to have only 100 emails each with it's own .gif ; we don't want notes to be created
    automatically.
    we are using 4.5.1a
    Last edited by Victor Rosillo; 2007-04-20 at 05:09 AM.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Inbound email creates notes automatically

    I don't think there is a way of stopping this behavior, at least without digging into the source.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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