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Thread: Inbound Email Failing

  1. #1
    dirkmonson is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Inbound Email Failing

    I'm running a clean install of SugarCRM 6.3.1.Outbound email through a Gmail account is working fine. The system is able to send out test emails with no issue.

    Inbound email appears to be working at first glance. When I set up a new group mail account, I am able to select Trash/Inbox/Sent folders and test the connection with no problems. So, from that area it looks like everything works.

    However, if I actually try to check that new group address in SugarCRM, nothing happens. This goes for manual or cron initiated checks. The sugarcrm.log file has multiple entries showing the mail check failed:

    Tue Feb 7 15:20:17 2012 [16466][1][FATAL] SCHEDULERS: could not get an IMAP connection resource for ID [ b6160fc8-3a6f-07cb-4a64-4f31873956c8 ]. Skipping mailbox [ Dirk Test ].

    I'm at a loss of what to do next. Any ideas would be helpful.

  2. #2
    PFoley is offline Sugar Community Member
    Join Date
    Mar 2011
    Posts
    11

    Default Re: Inbound Email Failing

    Did you have any luck with this? I'm having the same issue.

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