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Thread: Inbound Email to a Group - E-mails not automatically assigned to an account/contact.

  1. #1
    Axy
    Axy is offline Member
    Join Date
    Oct 2008
    Posts
    9

    Default Inbound Email to a Group - E-mails not automatically assigned to an account/contact.

    Hi Everyone,

    We've noticed a bug (filed as bug number 25635) where e-mails that are imported into a group, via the Inbound E-mail option, are not automatically assigned to the account that the e-mail address matches. We have over 8000 accounts and trying to find the right account that matches the e-mail is a right pain to do manually.

    Anyone have any unofficial fixes for this?

    We're using 5.1A

    Regards,
    Craig.

  2. #2
    Axy
    Axy is offline Member
    Join Date
    Oct 2008
    Posts
    9

    Default Re: Inbound Email to a Group - E-mails not automatically assigned to an account/conta

    In the ./modules/InboundEmail.php's importOneEmail function is a commented out section that says...

    Code:
    ////    LINK APPROPRIATE BEANS TO NEWLY SAVED EMAIL
    //$contactAddr = $this->handleLinking($email);
    ////    END LINK APPROPRIATE BEANS TO NEWLY SAVED EMAIL
    ///////////////////////////////////////////////////////////////////
    Should that contactAddr line have its comment removed, for this functionality to work?

    In the handleLinking function, it looks as if valid e-mail addresses are linked to leads, contacts and accounts if the e-mail matches.

    Any thoughts?

    (This is applicable to version 5.1.a)

    Regards,
    Craig.

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