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Thread: Inbound Email; set case type

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    cefladental's Avatar
    cefladental is offline Sugar Community Member
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    Question Inbound Email; set case type

    I have several inbound email accounts setup and I would like the case type to be set to something specific depending on which Email account the case was pulled from. For example, anything sent to support@myurl.com would have it's case type set to "Support" and any cases created from messages@myurl.com would have a case type set to "Messages", etc.

    Anybody know how to do this? I am running CE 6.1.4.

    -Brett
    Brett Power

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    cefladental's Avatar
    cefladental is offline Sugar Community Member
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    Default Re: Inbound Email; set case type

    Starting to figure this out...I will post more when I can.
    Brett Power

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