inbound mail to group folder: logfile error could not get imap connection resource ..

[joelbox]

Hi I configured the 5.0.0.c and it is running fine apart from the inbound group email service. All private mails can be sent and received using imap and pop and smtp. However I have setup a group inbox on the info@... account. The scheduler does not retrieve this mailbox and I see this error in the log.

Any pointers on where i can find info on what is in the logs and how to get rid of the error?

04/28/08 10:01:01,631 [4260] FATAL SugarCRM - SCHEDULERS: could not get an IMAP connection resource for ID [ 243b0ee1-3d72-2717-f5e8-4815065d22e1 ]. Skipping mailbox [ info@eu ].

[sgandhi]

joelbox,
The only time you will see this error when sugar is not able to connect to mail server. Go to admin link and try to edit this Inbound Account. There is a button called test setting. Can you try clicking on that and see what message you get ??

Thanks
-Samir Gandhi