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Thread: InboundEmail Attachments error

  1. #1
    MartinHerold is offline Sugar Community Member
    Join Date
    Jul 2006
    Posts
    11

    Default InboundEmail Attachments error

    SugarCrm: 4.2.1b
    Win2k3-Server
    Appache 2.x Server

    Some users gets Inbound Emails with attachments that looks like =?iso-8859-1?Q?Me=DFmittel_KST_70000.xls?= and if they try to open this, they get an 403 error access denied to file ....
    If I lok in [sugar]/cache/upload I cannot find those files.

    In SugarCrm.log I found this entry about it:

    11/06/06 13:32:20,486 [1512] FATAL SugarCRM - InboundEmail could not open a filepointer to: cache/upload/=?iso-8859-1?Q?Me=DFmittel_KST_70000.xls?=

    Whats the problem in this case?

    Not all attachments of this users are broken in that way. The most attachments works fine.

    Please help.

    Regards Martin

  2. #2
    wjohnson is offline Sugar Community Member
    Join Date
    Dec 2005
    Posts
    242

    Default Re: InboundEmail Attachments error

    We are experiencing something similar and I think it is related to this bug:
    http://www.sugarcrm.com/crm/?option=...c-453f860d6b69

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