Include Failures After Moving Site

[JustinGould]

Version: Sugar CRM Community 5.2.0a
Database: MS SQL 2005 Standard, SP3
Web server: Windows 2003 R2, IIS 6.0
PHP: 5.2.6

I'm trying to move my Sugar CRM installation from one web server to another one. I copied the full site directory to same drive and directory on the new server that it resided in on the old one. I installed the same exact version of PHP on the new server. I created the IIS virtual server exactly as it was on the old one. When I try to bring up the site on the new server, I get:

PHP Warning: require(/include/SugarObjects/SugarRegistry.php) [function.require]: failed to open stream: No such file or directory in D:\Inetpub\sites\1upsites\sugar\include\entryPoint.php on line 161 PHP Fatal error: require() [function.require]: Failed opening required '/include/SugarObjects/SugarRegistry.php' (include_path='D:\Inetpub\sites\1upsites\sugar\include/..;.;C:\php5\pear') in D:\Inetpub\sites\1upsites\sugar\include\entryPoint.php on line 161 PHP Warning: chdir() [function.chdir]: No such file or directory (errno 2) in D:\Inetpub\sites\1upsites\sugar\include\utils.php on line 2840 PHP Notice: Undefined index: log in D:\Inetpub\sites\1upsites\sugar\include\database\MssqlManager.php on line 188 PHP Fatal error: Call to a member function info() on a non-object in D:\Inetpub\sites\1upsites\sugar\include\database\MssqlManager.php on line 188

I have verified that all those files being complained about exist, and that the anonmous IIS user has permission to access them. I cannot understand why these errors are occuring.

I brought the old server back up as a test, and its installation is still working just fine. I just can't get it working on the new server.

Any insight anyone could offer would be greatly appreciated.

Justin

[crmsiva]

Make sure the files have enough read/write permissions

[JustinGould]

The IIS anonymous user has Modify rights all the way down the sugar site tree. I even set EVERYONE to Full Control all the way down as a test, problem stille existed.

[JustinGould]

I used Sysinternals Process Monitor to find out what was failing, and it was indeed a permissions issue. It turns out that Sugar needs the IIS Anonymous User (IUSR_SERVERNAME) to have at least List permission in the PARENT of the directory containing the Sugar virtual web for some reason, along with having Modify on the actual Sugar directory itself.