Results 1 to 8 of 8

Thread: Instalation Problem Zucker reports 1.10 sugar 5.2

  1. #1
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Instalation Problem Zucker reports 1.10 sugar 5.2

    Sugar Version 5.2.0a (Build 5447)
    Windows 2003 server
    IIS
    MSSQL



    Hi

    The problem i have is a little strange. Sugar shows that Zucker reports have installed 100%. BUT just below the 100% progress bar it says:

    "Display Log
    Installing Images
    Installing menus
    Rebuilding Menus...
    Removing Sugar Dashlets cache and scanning known directories for Sugar Dashlet files.



    Sugar Dashlets cache file rebuilt.Installing Relationships
    Rebuilding Vardefs...
    Rebuilding Layoutdefs...
    Rebuilding administration Section...
    Installing Language Packs
    Rebuilding Language...en_us
    Rebuilding Language...ge_ge
    Rebuilding Language...es_es
    Rebuilding Language...fr_FR
    Installing Bean : ZuckerReports
    Table already exists : zucker_report
    Installing Bean : ZuckerReportContainer
    Table already exists : zucker_reportcontainer
    Installing Bean : ZuckerReportModuleLink
    Table already exists : zucker_reportmodulelink
    Installing Bean : ZuckerReportParameter
    Table already exists : zucker_reportparameters
    Installing Bean : ZuckerReportParameterLink
    Table already exists : zucker_reportparameterlink
    Installing Bean : ZuckerReportTemplate
    Table already exists : zucker_reporttemplates
    Installing Bean : ZuckerWordTemplate
    Table already exists : zucker_wordtemplates
    Installing Bean : ZuckerQueryTemplate
    Table already exists : zucker_querytemplates
    Installing Bean : ZuckerListingTemplate
    Table already exists : zucker_listingtemplates
    Installing Bean : ZuckerListingTemplateFilter
    Table already exists : zucker_listingtemplatefilter
    Installing Bean : ZuckerListingTemplateOrder
    Table already exists : zucker_listingtemplateorder
    Installing Bean : ZuckerRunnableReport
    Table already exists : zucker_runnablereport
    SQL Error : ALTER TABLE ALTER COLUMN account_id failed because one or more objects access this column."


    Zucker does show up in the CRM, but the functionality is a little " out of wack " for example when loading an office template, after filling in all the details and selecting office doc and trying to save, instead of going to the next page , i just get a blank screen . and when i check for the saved template, its no where to be found.

    Thanks in advance.

  2. #2
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    Hi Any help would be apreciated

  3. #3
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    I need help with this please.

  4. #4
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    One more thing. In the module loader it doesnt show Zucker as being installed. But Zucker is showing up within sugar as if it has been.

  5. #5
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    Hi I Found another post with a similar problem to mine. on that post it advises to change the range values in a few locations from range to range 2. I did that and i still dont get any furthur. Attached is a picture of the error befor clicking on the display log link


  6. #6
    stewart05 is offline Member
    Join Date
    Feb 2009
    Posts
    18

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    I have the exact same setup as you and I can't get zucker to install at all. I get the message "The uploaded file is not compatible with this version of Sugar: 5.2.0a".

    How did you get it to install??

  7. #7
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    Hi Steward. Unzip Zucker Reports zip folder. Open the manifest . php file and change the third line to

    'acceptable_sugar_versions' => array("regex_matches" => array("5.2","5.1.*")),

    So the first few lines should look like this

    <?PHP

    $manifest = array(
    'acceptable_sugar_versions' => array("regex_matches" => array("5.2","5.1.*")),
    'acceptable_sugar_flavors' => array (
    0 => 'CE',

    After that just save the manifest file, re-zip all the files and re-install.

    If anyone else can shed a little lite on my problem it would be much apreciated as i realy realy need this sorted.
    Last edited by nvdp2002; 2009-02-16 at 08:11 AM.

  8. #8
    nvdp2002 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    134

    Default Re: Instalation Problem Zucker reports 1.10 sugar 5.2

    Bumpidy bump bump Help PLEAE

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Zucker Reports - Report View Problem
    By keats76 in forum Developer Help
    Replies: 1
    Last Post: 2010-08-26, 10:50 PM
  2. Replies: 4
    Last Post: 2010-08-24, 12:07 AM
  3. Problem with Zucker Reports
    By fbrites in forum Developer Help
    Replies: 2
    Last Post: 2008-05-21, 11:46 AM
  4. problem in zucker reports
    By sandeeplakshmi in forum Developer Help
    Replies: 1
    Last Post: 2008-04-22, 07:32 PM
  5. Replies: 0
    Last Post: 2007-02-20, 10:31 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •