Install Locks before installing

[riverdusty]

hi

I have a whole new problem.
Brand new install of server 2003, apache 2.2.13, php 5.2.11, mysql 5.1
verified that php is working with phpinfo(); Verified that mysql is working.

Sugar gets through all the settings without a hitch. Gets to the final page with the "install" button. click it, wait wait wait, page loading, wait. Then it takes me to the installer is locked page.
It creates the sugarcrm database in mysql, but doesn't create any tables or anything. (checked with mysql admin tools)

Oh yeah, Sugar version 5.2.0j
missing something I am?

[salesagility]

go to your root folder and edit config.php

find the line that says:

'installer_locked' => true

change this to

'installer_locked' => false

the installation routine will now run again

you should check your database authentication credentials as this may be the root of the problem.

[riverdusty]

go to your root folder and edit config.php

find the line that says:

'installer_locked' => true

change this to

'installer_locked' => false

the installation routine will now run again

you should check your database authentication credentials as this may be the root of the problem.

I have done the 'true' to 'false' things half a dozen times. Every single time I click 'install' it goes back to the installer locked screen.

I've checked mysql database details half a dozen times as well. I've definitly got the details correct.

I'm starting to think this could be apache related.

[salesagility]

OK ... start from basics ... what versions of o/s, php & mysql + apache are you using?

Do you have anything else running on apache?

goto admin>system setting>log files and set logger level to debug.

run the installer again and the check your sugar.log file in the sugar root directory

what does it say?