Install problem

[jhh9899]

Hello,

I have just installed sugar CRM at

www.klar-seifen.de/crm

but something does not seem to be right.

Any suggestions?

[davidboris]

Hello,

You need to write following line in config.php found on root directory of your sugar instance.

 $sugar_config['http_referer']['list'][] = '<YOUR_SITE_URL>'; 
  

[jhh9899]

Thank you for the reply.

I added the line (see below) but it seems to change nothing.

Any further recommendations?

 <?php
// created: 2011-01-04 01:12:05
$sugar_config = array (
  'admin_access_control' => false,
  'admin_export_only' => false,
  'cache_dir' => 'cache/',
  'calculate_response_time' => true,
  'common_ml_dir' => '',
  'create_default_user' => false,
  'currency' => '',
  'dashlet_display_row_options' => 
  array (
    0 => '1',
    1 => '3',
    2 => '5',
    3 => '10',
  ),
  'date_formats' => 
  array (
    'Y-m-d' => '2010-12-23',
    'm-d-Y' => '12-23-2010',
    'd-m-Y' => '23-12-2010',
    'Y/m/d' => '2010/12/23',
    'm/d/Y' => '12/23/2010',
    'd/m/Y' => '23/12/2010',
    'Y.m.d' => '2010.12.23',
    'd.m.Y' => '23.12.2010',
    'm.d.Y' => '12.23.2010',
  ),
  'datef' => 'm/d/Y',
  'dbconfig' => 
  array (
    'db_host_name' => 'NAME',
    'db_user_name' => 'NAME',
    'db_password' => 'PASSWORD',
    'db_name' => 'NAME',
    'db_type' => 'mysql',
  ),
  'dbconfigoption' => 
  array (
    'persistent' => true,
    'autofree' => false,
    'debug' => 0,
    'seqname_format' => '%s_seq',
    'portability' => 0,
    'ssl' => false,
  ),
  'default_action' => 'index',
  'default_charset' => 'UTF-8',
  'default_currencies' => 
  array (
    'AUD' => 
    array (
      'name' => 'Australian Dollars',
      'iso4217' => 'AUD',
      'symbol' => '$',
    ),
    'BRL' => 
    array (
      'name' => 'Brazilian Reais',
      'iso4217' => 'BRL',
      'symbol' => 'R$',
    ),
    'GBP' => 
    array (
      'name' => 'British Pounds',
      'iso4217' => 'GBP',
      'symbol' => '£',
    ),
    'CAD' => 
    array (
      'name' => 'Canadian Dollars',
      'iso4217' => 'CAD',
      'symbol' => '$',
    ),
    'CNY' => 
    array (
      'name' => 'Chinese Yuan',
      'iso4217' => 'CNY',
      'symbol' => '￥',
    ),
    'EUR' => 
    array (
      'name' => 'Euro',
      'iso4217' => 'EUR',
      'symbol' => '€',
    ),
    'HKD' => 
    array (
      'name' => 'Hong Kong Dollars',
      'iso4217' => 'HKD',
      'symbol' => '$',
    ),
    'INR' => 
    array (
      'name' => 'Indian Rupees',
      'iso4217' => 'INR',
      'symbol' => '₨',
    ),
    'KRW' => 
    array (
      'name' => 'Korean Won',
      'iso4217' => 'KRW',
      'symbol' => '₩',
    ),
    'YEN' => 
    array (
      'name' => 'Japanese Yen',
      'iso4217' => 'JPY',
      'symbol' => '¥',
    ),
    'MXM' => 
    array (
      'name' => 'Mexican Pesos',
      'iso4217' => 'MXM',
      'symbol' => '$',
    ),
    'SGD' => 
    array (
      'name' => 'Singaporean Dollars',
      'iso4217' => 'SGD',
      'symbol' => '$',
    ),
    'CHF' => 
    array (
      'name' => 'Swiss Franc',
      'iso4217' => 'CHF',
      'symbol' => 'SFr.',
    ),
    'THB' => 
    array (
      'name' => 'Thai Baht',
      'iso4217' => 'THB',
      'symbol' => '฿',
    ),
    'USD' => 
    array (
      'name' => 'US Dollars',
      'iso4217' => 'USD',
      'symbol' => '$',
    ),
  ),
  'default_currency_iso4217' => 'USD',
  'default_currency_name' => 'US Dollars',
  'default_currency_significant_digits' => 2,
  'default_currency_symbol' => '$',
  'default_date_format' => 'm/d/Y',
  'default_decimal_seperator' => '.',
  'default_email_charset' => 'ISO-8859-1',
  'default_email_client' => 'sugar',
  'default_email_editor' => 'html',
  'default_export_charset' => 'UTF-8',
  'default_language' => 'en_us',
  'default_locale_name_format' => 's f l',
  'default_max_tabs' => '7',
  'default_module' => 'Home',
  'default_navigation_paradigm' => 'gm',
  'default_number_grouping_seperator' => ',',
  'default_password' => '',
  'default_permissions' => 
  array (
    'dir_mode' => 1528,
    'file_mode' => 432,
    'user' => '',
    'group' => '',
  ),
  'default_subpanel_links' => false,
  'default_subpanel_tabs' => true,
  'default_swap_last_viewed' => false,
  'default_swap_shortcuts' => false,
  'default_theme' => 'Sugar5',
  'default_time_format' => 'h:ia',
  'default_user_is_admin' => false,
  'default_user_name' => '',
  'demoData' => 'no',
  'disable_export' => false,
  'disable_persistent_connections' => 'false',
  'display_email_template_variable_chooser' => false,
  'display_inbound_email_buttons' => false,
  'dump_slow_queries' => false,
  'email_default_client' => 'sugar',
  'email_default_delete_attachments' => true,
  'email_default_editor' => 'html',
  'export_delimiter' => ',',
  'history_max_viewed' => 50,
  'host_name' => 'klar-seifen.de',
  'import_dir' => 'cache/import/',
  'import_max_execution_time' => 3600,
  'import_max_records_per_file' => 100,
  'installer_locked' => true,
  'js_custom_version' => '',
  'js_lang_version' => 1,
  'languages' => 
  array (
    'en_us' => 'English (US)',
  ),
  'large_scale_test' => false,
  'list_max_entries_per_page' => 20,
  'list_max_entries_per_subpanel' => 10,
  'lock_default_user_name' => false,
  'lock_homepage' => false,
  'lock_subpanels' => false,
  'log_dir' => '.',
  'log_file' => 'sugarcrm.log',
  'log_memory_usage' => false,
  'logger' => 
  array (
    'level' => 'fatal',
    'file' => 
    array (
      'ext' => '.log',
      'name' => 'sugarcrm',
      'dateFormat' => '%c',
      'maxSize' => '10MB',
      'maxLogs' => 10,
      'suffix' => '%m_%Y',
    ),
  ),
  'max_dashlets_homepage' => '15',
  'passwordsetting' => 
  array (
    'SystemGeneratedPasswordON' => true,
    'generatepasswordtmpl' => 'KEY',
    'lostpasswordtmpl' => 'KEY',
    'forgotpasswordON' => true,
    'linkexpiration' => true,
    'linkexpirationtime' => 24,
    'linkexpirationtype' => 60,
    'systexpiration' => 1,
    'systexpirationtime' => 7,
    'systexpirationtype' => '0',
    'systexpirationlogin' => '',
    'minpwdlength' => 6,
    'oneupper' => true,
    'onelower' => true,
    'onenumber' => true,
  ),
  'portal_view' => 'single_user',
  'require_accounts' => true,
  'resource_management' => 
  array (
    'special_query_limit' => 50000,
    'special_query_modules' => 
    array (
      0 => 'Reports',
      1 => 'Export',
      2 => 'Import',
      3 => 'Administration',
      4 => 'Sync',
    ),
    'default_limit' => 1000,
  ),
  'rss_cache_time' => '10800',
  'save_query' => 'all',
  'session_dir' => '',
  'showDetailData' => true,
  'showThemePicker' => true,
  'site_url' => 'http://klar-seifen.de/crm/',
  'slow_query_time_msec' => '100',
  'sugar_version' => '6.1.0',
  'sugarbeet' => true,
  'time_formats' => 
  array (
    'H:i' => '23:00',
    'h:ia' => '11:00pm',
    'h:iA' => '11:00PM',
    'H.i' => '23.00',
    'h.ia' => '11.00pm',
    'h.iA' => '11.00PM',
  ),
  'timef' => 'H:i',
  'tmp_dir' => 'cache/xml/',
  'tracker_max_display_length' => 15,
  'translation_string_prefix' => false,
  'unique_key' => 'KEY',
  'upload_badext' => 
  array (
    0 => 'php',
    1 => 'php3',
    2 => 'php4',
    3 => 'php5',
    4 => 'pl',
    5 => 'cgi',
    6 => 'py',
    7 => 'asp',
    8 => 'cfm',
    9 => 'js',
    10 => 'vbs',
    11 => 'html',
    12 => 'htm',
  ),
  'upload_dir' => 'cache/upload/',
  'upload_maxsize' => 3000000,
  'use_common_ml_dir' => false,
  'use_php_code_json' => true,
  'use_real_names' => true,
  'vcal_time' => '2',
  'verify_client_ip' => true,
  'email_xss' => 'KEY',
);
$sugar_config['http_referer']['list'][] = 'http://www.klar-seifen.de/crm';  
?>  

[davidboris]

Hello,

This should get it work! Else try following the steps written when you click on the message "Click here for directions to add this site to the acceptable referer list".

[jhh9899]

....

fresh re-install, but nothing changed.

added the filed config_override.php with

 <?php
$sugar_config['http_referer']['list'][] = 'www.klar-seifen.de';  

It seems that the stylesheets are not loaded correctly...

[jhh9899]

solved

CHMOD on Themes directory