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Thread: Installation Failed for SugarOS-for-Microsoft-Full-4.5.1e.zip

  1. #1
    cMohan is offline Junior Member
    Join Date
    Jul 2007
    Posts
    2

    Default Installation Failed for SugarOS-for-Microsoft-Full-4.5.1e.zip

    » Operating system type and version (i.e. Windows 2000 Professional,)
    » Sugar Suite version - SugarOS-for-Microsoft-Full-4.5.1e.zip
    » Webserver type and version - IIS5.0
    » PHP version - ver 5.2.3
    » MS -SQL server version - 2005
    [/SIZE]



    HI,
    I've downloaded SugarOS-for-Microsoft-Full-4.5.1e.zip meant to be configured with MS SQL 2005
    And I've downloaded PHP v5.2.3 and installed, that got integrated with IIS 5.0
    Now I've created a virtual directory in my IIS named "SugarCRM" which points to the unzipped contents folder.
    And I've updated/configured all the pre-requisites for the "SugarCRM" (i.e. php.ini constant values , <windir>/System32/ ntwdblib.dll (v2000.80.194.0) registration, enable Named pipe and TCPIP connections in MS SQL 2K5)
    Now I accessed http://localhost/SugarCRM/ and started configuring the application with web installer
    But I got stuck at step 2 on the web installer.
    It shows that the SQL Server Database is Not Available
    and the next button is disabled

    The following two errors on the step 2 page are
    1. SQL Server Database Not Available
    2. MB Strings Module Not found: SugarCRM will not be able to process multi-byte characters. This will impact receiving emails in character sets other than UTF-8

    plz. help

    thnx in advance

    cMOhan

  2. #2
    mjprimeaux is offline Sugar Community Member
    Join Date
    Aug 2007
    Posts
    11

    Default Re: Installation Failed for SugarOS-for-Microsoft-Full-4.5.1e.zip

    Would you please confirm you've followed the steps outlined in the "Replace version of ntwdblib" and "Required PHP Configuration" sections on this page?

    http://www.sugarcrm.com/wiki/index.p...ith_SQL_Server

    For the MBStrings issue please ensure you've uncommented (or added) the php_mbstring extension in your php.ini file.

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