Installation failure, MySQL version issue?

[MMorgan]

I have been trying to install SugarCRM on a Linux box that is provided by our hosting company for a small project.

During installation, I get the All-Systems-Go dialog on the initial checks, but when I get to the point where it is supposed to create the databases, it fails, claiming that I have an incompatible version of MySQL installed.

On initial detection, it discovers the correct version, 4.3.11. When it tries to create the database it fails, claiming that the version is suddenly 3.23.56. Only version 4.3.11 is installed.

I have tried with SugarCRM 4.2.0a and 4.2.0d. Both do exactly the same thing.

Any help is greatly appreciated. Thanks in advance.

[Choppertown]

I have been trying to install SugarCRM on a Linux box that is provided by our hosting company for a small project.

During installation, I get the All-Systems-Go dialog on the initial checks, but when I get to the point where it is supposed to create the databases, it fails, claiming that I have an incompatible version of MySQL installed.

On initial detection, it discovers the correct version, 4.3.11. When it tries to create the database it fails, claiming that the version is suddenly 3.23.56. Only version 4.3.11 is installed.

I have tried with SugarCRM 4.2.0a and 4.2.0d. Both do exactly the same thing.

Any help is greatly appreciated. Thanks in advance.

hi everybody,
i'm a newbie to crm, so greetings!

i'm having the same problem (trying to install to register.com host)

[Choppertown]

i'm running php 4.4.1
sugarcrm 4.2.0d

i keep getting the same error...

any ideas? thanks

[sadek]

Everyone here has stated their php versions. What is your MySQL version?

-Sadek

[Choppertown]

omg...i'm dumb... i think my mysql is an older version...


sorry to waste ur time guys.

[sadek]

Not a problem. That's what we're here for