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Thread: Installation gets stuck

  1. #1
    Gaudette is offline Junior Member
    Join Date
    Dec 2005
    Posts
    1

    Default Installation gets stuck

    Hi,

    I'm installng SugarCRM (4.0.0) on Fedora Core 4, Apache and MYSQL. Everything seems to work well, until Step 6 (Perform Setup). This is my output, and nothing else (it seems to hang at the end)

    Creating the config file...done

    Cannot write to the .htaccess file.

    If you want to secure your log file from being accessible via browser, create an .htaccess file in your log directory with the line:
    # BEGIN SUGARCRM RESTRICTIONS RedirectMatch /sugarcrm/sugarcrm.log.* http://127.0.0.1/sugarcrm/log_file_restricted.html RedirectMatch /sugarcrm/emailman.log http://127.0.0.1/sugarcrm/log_file_restricted.html RedirectMatch /sugarcrm/not_imported_(.*).txt http://127.0.0.1/sugarcrm/log_file_restricted.html RedirectMatch /sugarcrm/XTemplate/(.*)/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/data/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/examples/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/include/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/include/(.*)/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/log4php/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/log4php/(.*)/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/metadata/(.*)/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/modules/(.*)/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/soap/(.*).php http://127.0.0.1/sugarcrm/index.php RedirectMatch /sugarcrm/emailmandelivery.php http://127.0.0.1/sugarcrm/index.php # END SUGARCRM RESTRICTIONS

    Installation is proceeding... the output will appear below once it is complete. Please wait.
    Creating the database sugarcrm on localhost...done
    Creating the db username and password...Creating the db username and password for localhost...done
    Creating the table relationships...done
    Processing relationship meta for relationships...done
    Creating the table acl_roles...done
    Processing relationship meta for acl_roles...done
    Creating the table acl_actions...done
    Processing relationship meta for acl_actions...done
    Creating the table leads...done
    Creating audit table leads_audit...Processing relationship meta for leads...done
    Creating the table contacts...done
    Creating audit table contacts_audit...Processing relationship meta for contacts...done
    Creating the table accounts...done
    Creating audit table accounts_audit...Processing relationship meta for accounts...done
    Creating the table opportunities...done
    Creating audit table opportunities_audit...Processing relationship meta for opportunities...done
    Creating the table cases...done
    Creating audit table cases_audit...Processing relationship meta for cases...done
    Creating the table notes...done
    Processing relationship meta for notes...done
    Creating the table email_templates...done
    Processing relationship meta for email_templates...done
    Creating the table emailman...done
    Processing relationship meta for emailman...done
    Creating the table calls...done
    Processing relationship meta for calls...done
    Creating the table emails...done
    Processing relationship meta for emails...done
    Creating the table meetings...done
    Processing relationship meta for meetings...












    THEN, if I try to call up the login page of SugarCRM (thinking its installed) I get the following error:
    Unable to retrieve system settings Query Failed:SELECT category, name, value FROM config WHERE category='system'::MySQL error 1146: Table 'sugarcrm.config' doesn't exist

    Whats wrong?

  2. #2
    matthew's Avatar
    matthew is offline Sugar Team Member
    Join Date
    Jul 2005
    Posts
    533

    Default Re: Installation gets stuck

    Are there any javascript errors from the browser when you are trying to install? In Firefox go to Tools > JavaScript Console. Also, make sure you check the webserver log files.

    What verision of PHP, MySQL, and WebServer?

  3. #3
    traydeezy is offline Junior Member
    Join Date
    Jan 2006
    Posts
    2

    Default Re: Installation gets stuck

    I am having the same problem.

    I'm on FC4
    php-5.0.4-10.5
    httpd-2.0.54-10.2
    mysql-4.1.16-1.FC4.1

    Thanks!

  4. #4
    atlantiatech is offline Junior Member
    Join Date
    Dec 2009
    Posts
    1

    Default Re: Installation gets stuck

    The error I was getting in the apache error log was:

    PHP Fatal error: Allowed memory size of 16777216 bytes exhausted

    Make sure you

    1.) edit php.ini and set "memory_limit = 40M"

    2.) restart apache

    This allowed the install to finish

    Cheers

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