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Thread: Installation problem with Sugar 4.5 on PC

  1. #1
    voicedataconnect is offline Junior Member
    Join Date
    Sep 2006
    Posts
    1

    Default Installation problem with Sugar 4.5 on PC

    Tried to install Sugar Sugar 4.5 on my PC.

    The following failure message appeared on the screen,,,
    "Fatal error: ini_set(): Cannot use both zlib.output_compression and output_handler together!! in Unknown on line 0"

    How do I correct the problem? Is this a PHP.ini problem or Sugar 4.5 problem?

    With Sugar 4.2.0 and 4.2.1 there is no problem it works fine on my PC.

    It seems to be a Sugar 4.5 related matter.

    Please feel free to give some guidance and advice what I need to do to make this work.

    Many Thanks

    Richard

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Installation problem with Sugar 4.5 on PC

    The problem is in your php.ini file. Look for this section:
    Code:
    ; You can redirect all of the output of your scripts to a function.  For
    ; example, if you set output_handler to "mb_output_handler", character
    ; encoding will be transparently converted to the specified encoding.
    ; Setting any output handler automatically turns on output buffering.
    ; Note: People who wrote portable scripts should not depend on this ini
    ;       directive. Instead, explicitly set the output handler using ob_start().
    ;       Using this ini directive may cause problems unless you know what script
    ;       is doing.
    ; Note: You cannot use both "mb_output_handler" with "ob_iconv_handler"
    ;       and you cannot use both "ob_gzhandler" and "zlib.output_compression".
    ; Note: output_handler must be empty if this is set 'On' !!!!
    ;       Instead you must use zlib.output_handler.
    ;output_handler =
    
    ; Transparent output compression using the zlib library
    ; Valid values for this option are 'off', 'on', or a specific buffer size
    ; to be used for compression (default is 4KB)
    ; Note: Resulting chunk size may vary due to nature of compression. PHP
    ;       outputs chunks that are few hundreds bytes each as a result of
    ;       compression. If you prefer a larger chunk size for better
    ;       performance, enable output_buffering in addition.
    ; Note: You need to use zlib.output_handler instead of the standard
    ;       output_handler, or otherwise the output will be corrupted.
    zlib.output_compression = Off
    You must have something set for both output_handler = and zlib.output_compression =
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