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Thread: Installation stopped at setp 6

  1. #1
    lhuezo is offline Member
    Join Date
    Jun 2006
    Posts
    5

    Default Installation stopped at setp 6

    Sugar crm installation stopped at Step 6 and this is the information on screen.

    "Step 6: Perform Setup
    Creating Sugar configuration file (config.php)
    Creating the database sugarcrm on localhost...done
    Creating the db username and password...Creating the db username and password for localhost...done

    Warning: main(include/database/DBManagerFactory.php): failed to open stream: No such file or directory in /home/kemuel/public_html/sugarcrm/sugarcrm/data/SugarBean.php on line 45

    Warning: main(): Failed opening 'include/database/DBManagerFactory.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/kemuel/public_html/sugarcrm/sugarcrm/data/SugarBean.php on line 45

    Warning: main(include/database/DBManagerFactory.php): failed to open stream: No such file or directory in /home/kemuel/public_html/sugarcrm/sugarcrm/install/performSetup.php on line 351

    Warning: main(): Failed opening 'include/database/DBManagerFactory.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/kemuel/public_html/sugarcrm/sugarcrm/install/performSetup.php on line 351

    Fatal error: Undefined class name 'dbmanagerfactory' in /home/kemuel/public_html/sugarcrm/sugarcrm/install/performSetup.php on line 352 "


    COULD YOU PLEASE HELP ME TO MOVE ON. Your help is deeply appreciated.

    Luis
    El Salvador

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Installation stopped at setp 6

    What OS are you using?

    This is most likely a permissions issue. Check the permissions on all the involved directories and files.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
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