Installing a Module CE 5.1.0

[stephen.king]

I have the CE 5.1.0 version of SugarCRM and I'm attempting to install modules. The modules upload successfully but i get a "Specified directory '' for zip file 'cache/upload/ZuckerReportsCE_1.10_module.zip' extraction does not exist." error message. I have checked that dir and the file is there (<site root>/cache/upload/ZuckerReportsCE_1.10_module.zip') and it has read/write access to the file and the dir. I thought it might be the module but the other modules i tried have the same issue. I'm at a loss on where to go next.

Any help is greatly appreciated. Thanks,
-Stephen

[raffle]

Hi Stephen,

Please rebuild your config file as indicated in this post (http://www.sugarcrm.com/forums/showp...0&postcount=24) and let me know if the issue persists.

Thank you,

Chris

[stephen.king]

Chris, Thank you for the response.

I tried what you asked. Admin > Repair > Rebuild Config File and recieved the message "The config.php was successfully rebuilt." I restarted my webserver process just to be sure and then attempted to upload it again. The same thing happens.

Any other ideas? Thanks again,
-Stephen

[raffle]

Hi Stephen,

In the config.php file in root directory of the Sugar installation, you should have an array similar to:

  'default_permissions' => 
  array (
    'dir_mode' => 1528,
    'file_mode' => 432,
    'user' => '',
    'group' => '',
  ),

Can you please post what your settings in the config.php are for this array? Also, please check the config_override.php file in the same directory (if the file exists) and let me know if there are any conflicting values for this same array.

Thank you,

Chris

[stephen.king]

Chris, Here is the info in the config.php

'default_permissions' =>
array (
'dir_mode' => 1528,
'file_mode' => 432,
'user' => '',
'group' => '',
),

There are just 3 lines in the config_override.php file.
=============
<?php
/***CONFIGURATOR***/
/***CONFIGURATOR***/
=============

I thought it was strange the the <?php tag isn't closed in the flie.

-Stephen

[raffle]

Hi Stephen,

Have you tried deleting the file from the Module Loader and uploading it again since the config file was rebuilt? If not, please do so and let me know the result.

Thank you,

Chris

[stephen.king]

Chris, Sorry for the late reply. Yes I did delete the file and the reuploaded it. I also get the same error message when attempting to use the Upgrade wizard.

Thanks,
-Stephen

[stephen.king]

Any body else got any ideas on this, I get the same error when attempting to upgrade using the upgrade wizard.

[kuske]

I have the CE 5.1.0 version of SugarCRM and I'm attempting to install modules. The modules upload successfully but i get a "Specified directory '' for zip file 'cache/upload/ZuckerReportsCE_1.10_module.zip' extraction does not exist." error message. I have checked that dir and the file is there (<site root>/cache/upload/ZuckerReportsCE_1.10_module.zip') and it has read/write access to the file and the dir. I thought it might be the module but the other modules i tried have the same issue. I'm at a loss on where to go next.

Any help is greatly appreciated. Thanks,
-Stephen

I hate this old UNIX mania.

On upload of a installation package Sugar creates a directory to extract the files of the zipfile. To create this directory sugar needs write access right to
<rootdir>/
<rootdir>/cache/
<rootdir>/cache/upload/

Now Sugar must perform a cd to the newly created directory
<rootdir>/cache/upload/<installpackagezipname>/
To do this it needs execute access rights.
If they are missing the message
'cache/upload/ZuckerReportsCE_1.10_module.zip' extraction does not exist."
throws

SO this means the userid running the apache process needs access rights r+w+x for the whole Sugartree including the sugar root directory.